Refund Policy
Last updated: November 8, 2026
If Rank Tend is not right for you, you can request a full refund within 14 days of your first payment.
How to request a refund
Contact the support address on your payment receipt within 14 days of your first payment. Include the email address used at checkout and your order or receipt number so we can find your purchase.
What the refund covers
The 14-day promise covers your first Rank Tend purchase in full. We do not require you to give a reason. Refunds are returned through the payment provider to the original payment method; your provider determines when the funds appear. For later purchases or other billing issues, contact the same support address and we will review the request.
What happens to credits
After a successful refund, the 10 article-generation credits from that purchase are revoked. If you already used some, your credit balance may become negative. Future credit purchases first offset that balance. Rank Tend does not automatically charge you an additional payment.
Your rights
This policy does not limit any refund or cancellation rights you have under applicable law.